Para hacer un pedido debe registrarse en el Marketplace como usuario, una vez activado su perfil de usuario puede navegar y añadir al carrito todo lo seleccionado. Ya listo su compra en el carrito elige su método de pago preferido y efectúa el pago. Una vez ya confirmado su pago le enviamos un correo con su factura con numero de pedido y las instrucciones de para su familiar reciba el pedido.

You can cancel your order 72 hours in advance without surcharge; if you wish to cancel after 72 hours, there is a surcharge of 25% of the invoice value.

Yes, because you are the user who must comply with the safety regulations.

Your order has an order number. Please follow our instructions and phone numbers to confirm your order. We also offer a delivery confirmation service to your family member.

As this is a cross-border transaction, once purchased, the product must have a warranty and a return period in case of any problems. You must follow the claims procedure. If the product does not have a warranty, returns cannot be accepted.